Billing Specialist
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- Billing Specialist
- This position is no longer accepting applications.
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Requirements
- Understanding of payment processes: deposits, withdrawals, PSPs, crypto/fiat;
- Experience in payments, billing, anti-fraud, fintech, or operational support;
- Analytical thinking and data skills;
- Ability to make decisions on each case and take responsibility for them;
- Ability to work under high pressure;
- Ability to work shifts, including night shifts;
- At least one year of experience in payments, fintech, iGaming, or related high-risk projects.
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Key responsibilities
- Manual processing of withdrawal requests;
- Analysis of deposits and unsuccessful transactions;
- Investigation of suspicious and abnormal transactions;
- Detection and formation of fraud patterns;
- Analysis of user behavior;
- Verification of payment details;
- Processing refunds and erroneous credits;
- Analyzing PSP technical statuses;
- Interacting with L1 support on transaction issues;
- Maintaining transaction logs and recording decisions.
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Desirable
- Experience in iGaming / gambling / crypto / high-risk projects;
- Experience working with multiple PSPs;
- Participation in building or improving anti-fraud processes;
- Experience with manual withdrawals and complex cases.
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What we offer
- High salary (plus performance bonuses and salary revision on a regular basis);
- Work schedule: Mon-Fri (9h with 1h lunch break), flexible start 8:00-10:00;
- 24-days holiday leave;
- Corporate English lessons;
- Exciting work challenges that allow you to grow to your full potential;
- Strong team of like minded professionals who will be by your side to accomplish ambitious projects, and to stimulate your professional development and bring experience.
International IT
Inktech is an international product software company driving innovation in iGaming, FinTech, and Payments.
Our mission is to deliver cutting-edge software solutions along with comprehensive services in marketing, traffic, and payments for the global market.
Since 2017, we have been growing rapidly, bringing together top talent to achieve outstanding results.
At Inktech, your skills are not only recognised — they're rewarded. Join us to take your career and earnings to the next level.
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Inktech benefits
On the market, we have grown into a profitable and rapidly expanding company with 800+ professionals worldwide
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High salary
We provide a salary that surpasses industry averages to recognise and reward our employees' expertise.
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Company lunches & snacks
We provide a selection of snacks and lunches to ensure access to healthy and convenient meals.
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Wellbeing
We provide access to a gym and offer reimbursement for massage therapy.
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Corporate events
Regular team-building activities such as yacht races, karting, and hiking, often with family members invited to join.
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Mobile communication
Employees receive a corporate SIM card with unlimited calls and mobile data from a local provider.
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Employee assistance desk
At Inktech, we value your focus. Our Office Manager team, available in the office, is here to help with everyday tasks — from finding a reliable kindergarten for your child to sourcing the right food for your allergic cat.
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English classes
Free English tuition is available for all employees, with classes tailored to different proficiency levels.
relocation support